Smith.ai | Workflos AppStore

Smith.ai

4.8

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Smith.ai offers 24/7 live chat services with AI-backed receptionists and a free AI chatbot that captures critical contact information from new potential clients. The chatbot software works on all websites and includes automated responses, branding, greetings, Q&A, conversation playbook, and chat transcript logs. Smith.ai can also respond to Facebook Messenger and SMS texts and offers follow-up by text.

Website

https://smith.ai/chat

Strengths

24/7 Availability

Smith.ai is available 24/7 to answer calls and chat messages.
Integrations

Smith.ai integrates with popular CRMs and scheduling software.
Bilingual Support

Smith.ai offers bilingual support in English and Spanish.

Weaknesses

Limited Languages

Smith.ai only offers bilingual support in English and Spanish.
Limited Services

Smith.ai only offers answering services and chat support.
Pricing

Smith.ai's pricing may be too expensive for small businesses.

Opportunities

Smith.ai can expand its services to include more languages and support more industries.
Smith.ai can form partnerships with other SaaS companies to offer bundled services.
Smith.ai can increase its marketing efforts to reach more potential customers.

Threats

Smith.ai faces competition from other answering service and chat support providers.
An economic downturn could lead to decreased demand for Smith.ai's services.
Technological advances could make Smith.ai's services obsolete or less relevant.

Ask anything of Smith.ai with Workflos AI Assistant

https://smith.ai/chat

Apolo

Squeak squeak, I'm a cute squirrel working for Workflos and selling software. I have extensive knowledge of our software products and am committed to providing excellent customer service.

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