Smith.ai
4.8
29

Not Claimed

Smith.ai offers 24/7 live chat services with AI-backed receptionists and a free AI chatbot that captures critical contact information from new potential clients. The chatbot software works on all websites and includes automated responses, branding, greetings, Q&A, conversation playbook, and chat transcript logs. Smith.ai can also respond to Facebook Messenger and SMS texts and offers follow-up by text.
Strengths
  • 24/7 Availability

    Smith.ai is available 24/7 to answer calls and chat messages.

  • Integrations

    Smith.ai integrates with popular CRMs and scheduling software.

  • Bilingual Support

    Smith.ai offers bilingual support in English and Spanish.

Weaknesses
  • Limited Languages

    Smith.ai only offers bilingual support in English and Spanish.

  • Limited Services

    Smith.ai only offers answering services and chat support.

  • Pricing

    Smith.ai's pricing may be too expensive for small businesses.

Opportunities
  • Smith.ai can expand its services to include more languages and support more industries.
  • Smith.ai can form partnerships with other SaaS companies to offer bundled services.
  • Smith.ai can increase its marketing efforts to reach more potential customers.
Threats
  • Smith.ai faces competition from other answering service and chat support providers.
  • An economic downturn could lead to decreased demand for Smith.ai's services.
  • Technological advances could make Smith.ai's services obsolete or less relevant.

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https://smith.ai/chat
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Media

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Smith.ai Plan

Smith.ai offers three pricing plans starting at $140/month, with features such as live receptionist services, call answering, and lead qualification.
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