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Smith.ai
4.8
29
Smith.ai offers 24/7 live chat services with AI-backed receptionists and a free AI chatbot that captures critical contact information from new potential clients. The chatbot software works on all websites and includes automated responses, branding, greetings, Q&A, conversation playbook, and chat transcript logs. Smith.ai can also respond to Facebook Messenger and SMS texts and offers follow-up by text.
Strengths
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24/7 Availability
Smith.ai is available 24/7 to answer calls and chat messages.
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Integrations
Smith.ai integrates with popular CRMs and scheduling software.
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Bilingual Support
Smith.ai offers bilingual support in English and Spanish.
Weaknesses
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Limited Languages
Smith.ai only offers bilingual support in English and Spanish.
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Limited Services
Smith.ai only offers answering services and chat support.
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Pricing
Smith.ai's pricing may be too expensive for small businesses.
Opportunities
- Smith.ai can expand its services to include more languages and support more industries.
- Smith.ai can form partnerships with other SaaS companies to offer bundled services.
- Smith.ai can increase its marketing efforts to reach more potential customers.
Threats
- Smith.ai faces competition from other answering service and chat support providers.
- An economic downturn could lead to decreased demand for Smith.ai's services.
- Technological advances could make Smith.ai's services obsolete or less relevant.
Ask anything of Smith.ai with Workflos AI Assistant
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Apolo
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Media
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Smith.ai Plan
Smith.ai offers three pricing plans starting at $140/month, with features such as live receptionist services, call answering, and lead qualification.