Smart Service | Workflos AppStore

Smart Service

4.2

275

Request Demo

Not Claimed

Smart Service is a software that adds scheduling, dispatching, routing, equipment management, workforce tracking, and more to QuickBooks. It is designed for service companies of every specialization, including HVAC, plumbing, pest control, electrician, landscaping, security service, fire protection, document destruction, pool and spa service, appliance repair, lawn care, irrigation service, septic tank service, mechanical contractor, handyman, construction, janitorial service, window cleaning, chimney sweep, and more.

Website

http://www.smartservice.com/

Developer

My Service Depot

HQ Location

Columbus, OH

Year Founded

1997

Number of Employees

Twitter

@myservicedepot

Strengths

Automation

Automates service scheduling and dispatching
Mobile App

Offers a mobile app for technicians to manage their work
Real-time Tracking

Provides real-time tracking of service requests and technician locations

Weaknesses

Limited Integrations

Integrates with only a few third-party applications
Limited Customization

Offers limited customization options for service workflows
Pricing

Pricing is relatively high compared to competitors

Opportunities

Opportunity to expand integrations and customization options
Opportunity to enter new markets and industries
Opportunity to form partnerships with complementary software providers

Threats

Intense competition from established players in the market
Potential impact of economic downturn on demand for service management software
Potential security breaches and data privacy concerns

Ask anything of Smart Service with Workflos AI Assistant

http://www.smartservice.com/

Apolo

Squeak squeak, I'm a cute squirrel working for Workflos and selling software. I have extensive knowledge of our software products and am committed to providing excellent customer service.

What are the pros and cons of the current application?

How are users evaluating the current application?

How secure is the current application?

Review Distribution

👍

High - rated users

Smart Service's customer service is unsurpassed. The ease of remote login by Smart Service in an awesome feature. They can see exactly what the issue is.They have limited hours. If there is an issue on weekends, holidays or after business hours then you have to wait.
🤔

Average - rated users

Being able to schedule the field guys is fantastic. Some of the men really LOVE that they can take photos of the job site, the work, parts that need to be replaced and it stays with that job forever.Smart Service makes a new, unique job in Quick Books every single time you make a job. There is no way to tell Smart Service to print ONE work order if the jobs are assigned to the department and to the person. Once a person's name is entered as a customer there is no way to change it.