Simplr
4.8
8
Simplr is the disruptor to the outdated contact center BPO model. The company offers a fully managed service that connects a chatbot, human agents, and an AI-powered platform to deliver better and more cost efficient CX than legacy BPOs. With Simplr, clients are engaging with customers in ways that drive more revenue. In doing so, they’re fundamentally transforming CX programs into strategic imperatives for their companies. Simplr is funded by Asurion, which continues to support its growth.
Simplr is the most awarded CX solution in the industry. Over the past year alone, we have been honored with the following:
- 2022 Bronze Stevie® Award as the Most Innovative Tech Company of the Year
- An Honorable Mention in the 2022 Gartner® Magic Quadrant™ for Customer Service BPO
- A 2022 Excellence in Customer Service Award from Business Intelligence Group
- A Silver Stevie® Award in the 2022 Customer Service Outsourcing Provider of the Year category
- Winner of the 2022 BIG Innovation Award
- Being recognized as one of the most innovative companies of the year in the December 2021 Best in Biz Awards
- Product of the Year in the 2021 BIG Award for Business
Find more information about Simplr at https://www.simplr.ai/.
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