Lomnido has developed the Lomnido SIAM Broker, an easy-to-use and efficient platform for integrating the ITSM processes of all partners involved, regardless of the ITSM solutions used. As a result, support information is exchanged reliably, securely and automatically and cooperation within the framework of service provision is optimized. Using Lomnido SIAM Broker as an integration platform is significantly more cost-effective than individual data connections. Benefit from Lomnido’s ready-to-use connectors and transaction patterns and integrate with your partners within days – with practically no configuration changes to your ITSM solution. Benefits: Accelerate service processes by automating system connections Optimized collaboration in service delivery and improved service quality High flexibility and scalability through fast on- / offboarding of service providers / customers Increased transparency through permanent status overview Existing applications and systems remain practically unchanged