Shopmonkey | Workflos AppStore

Shopmonkey

4.7

307

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Shopmonkey is a web-based platform for auto shops in the U.S. and Canada that offers job templates, inventory management, texting, emailing, labor, parts & diagrams lookup, technician time-tracking, QuickBooks Online integration, Payments Processing, and real-time reports to help track profitability, technician efficiency, customer aging, fleet performance and more.

Website

http://www.shopmonkey.io

Developer

Shopmonkey

HQ Location

Morgan Hill, California

Year Founded

2016

Number of Employees

167

Strengths

User-friendly interface

Easy to navigate and use
All-in-one solution

Includes scheduling, invoicing, and inventory management
Mobile app

Allows for on-the-go access and management

Weaknesses

Limited integrations

Does not integrate with as many third-party apps as some competitors
Pricing

May be more expensive than some other options
Limited customization

May not be as customizable as some other options

Opportunities

Could expand into new industries or geographic regions
Could add new features to stay competitive
Could form partnerships with other companies to expand offerings

Threats

May face increased competition from other all-in-one solutions
Could see decreased demand in a recession
Could face negative publicity and loss of customer trust in the event of a security breach

Ask anything of Shopmonkey with Workflos AI Assistant

http://www.shopmonkey.io

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Review Distribution

👍

High - rated users

Modern and up to date software with features like texting customers quotes, paid receipts, invoices, appointment reminders. Personalized user experience and seamless reports. Customers love the online quotes and texting.No cons mentioned as the Shopmonkey team is always updating and improving the software.
🤔

Average - rated users

Pretty software with great customer support that got the user out of Mitchell 1.Information does not transfer to other management software, incomplete features, nothing talks to each other in the software, requires a lot of cut and paste and workarounds, new tech view is awful, priority needs to switch to management and workflow speed.
👎

Low - rated users

Simple and enjoyable software with great customer service from Eunice.No issues with the software.