ServiceSkills.com offers online learning courses for soft-skills training to improve customer satisfaction, teamwork, workplace respect, and management. The training is available through their online portal or as LMS courses for installation on an organization's Learning Management System. The topics covered include customer service, client retention, team building, employee relations, email etiquette, conflict resolution, diversity, bullying, respectful workplace issues, and management development. The training includes video lessons, quizzes, answer feedback, key point reminders, and certificates of completion. A robust administrative management system allows managers to monitor performance, recognize gaps, and track progress.