ServiceMax
3.9
166

Not Claimed

ServiceMax provides asset-centric field service management software through mobile apps and cloud-based software to optimize field service operations for customers across all industries.
Developer
PTC
Suitable for enterprise
SMEs、Enterprises
HQ Location
Boston, Massachusetts
Year Founded
1985
Number of Employees
7,020
Twitter
Strengths
  • Customizable workflows

    Allows for tailored processes to fit specific business needs

  • Mobile accessibility

    Enables field technicians to access and update information on-the-go

  • Real-time visibility

    Provides up-to-date information on service operations and performance

Weaknesses
  • Limited integrations

    May not seamlessly integrate with all existing software systems

  • Steep learning curve

    May require significant training for users to fully utilize all features

  • High cost

    May not be affordable for small businesses or those with limited budgets

Opportunities
  • Can potentially reach new industries or regions with its service management capabilities
  • Can benefit from the growing need for efficient and effective field service operations
  • Can enhance its offerings by partnering with other software providers to offer a more comprehensive solution
Threats
  • May face competition from larger, more established service management software providers
  • May experience decreased demand during economic downturns or recessions
  • May struggle to keep up with rapidly evolving technology and changing customer needs

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Media

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ServiceMax Plan

ServiceMax offers a tiered pricing model with three versions, starting at $65/user/month, with additional features and customization available at higher tiers.
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