SeQure Internal Employee Helpdesk Software
4.4
1
Mobile-based internal employee helpdesk with rich features to resolve support tickets quickly and support remote workforce.
Strengths
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Efficient ticket management
Automated ticket assignment and tracking
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Customizable workflows
Tailored to fit specific company needs
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Secure communication
Encrypted messaging and file sharing
Weaknesses
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Limited integrations
Few third-party software integrations available
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No mobile app
Only accessible through web browser
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No analytics
No built-in reporting or analytics features
Opportunities
- Partner with more software providers
- Create a mobile app for on-the-go access
- Include reporting and analytics tools
Threats
- Similar software providers in the market
- Decreased demand for software solutions
- Potential for data breaches and loss of trust
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SeQure Internal Employee Helpdesk Software Plan
SeQure Internal Employee Helpdesk Software offers a tiered pricing model starting at $10/user/month with increasing features and support options.
Professional
3599
1 Month
No. of tickets you can create (4000)
No. of categories you can add (5)
Priorities support ticket
Detailed audit logs
Bulk upload employee database
Vendor tagging
Skills-based routing
Time tracking & feedback mechanism
Standard
1799
1 month
No. of tickets you can create (1000)
No. of categories you can add (2)
Priorities support ticket
Detailed audit logs
Bulk upload employee database