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Intuitive interface
Easy to use and navigate
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Real-time collaboration
Multiple users can work on the same document simultaneously
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Integration with Salesforce
Seamless integration with Salesforce CRM
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Limited functionality
Not suitable for complex tasks
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No mobile app
Only accessible through a web browser
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No offline mode
Requires an internet connection to use
- Can integrate with more software to increase functionality
- Developing a mobile app to increase accessibility
- Adding an offline mode to increase usability
- Competing with other note-taking and collaboration software
- Potential security breaches and data leaks
- Users may not see the value in using Scratchpad
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Review Distribution
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👍
High - rated users
Scratchpad is a must-have tool for sales teams using Salesforce. It saves time and improves Salesforce hygiene by streamlining note-taking, updating opps, next steps, and notes. It eliminates the hassle of dealing with 'editing record fails' and is incredibly easy to use.There are no cons to using Scratchpad. It is an excellent tool.
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🤔
Average - rated users
Scratchpad integrates directly with Salesforce and streamlines note-taking, information recording, qualification, forecasting, organization, and reporting processes. It is also accessible from any web domain, making it easy to move about the workday.Scratchpad does not integrate with Salesloft, the cadence/call tool used by some sales teams. However, it is not a significant inconvenience as Scratchpad can be opened directly from Salesloft.
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👎
Low - rated users
Scratchpad allows users to access all dispersed Salesforce information from one place, saving time and improving productivity. It streamlines the process of reaching out to prospects by eliminating the need to search through various locations for account info.Scratchpad does not integrate with Salesloft, but it is not a significant inconvenience as Scratchpad can be opened directly from Salesloft.
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