Salesforce Field Service | Workflos AppStore

Salesforce Field Service

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Salesforce Field Service is a solution that helps improve frontline workforce efficiency and customer satisfaction. It offers an extensible mobile app that allows for guided flows, knowledge articles, and inventory management. The platform also provides real-time and AI-powered assistance for customers and automated scheduling and dispatching for emergencies. Overall, it aims to drive efficiency and scale service that customers love.

Website

https://www.salesforce.com/

Developer

Salesforce

HQ Location

San Francisco, CA

Year Founded

1999

Number of Employees

73,943

Twitter

@salesforce

Strengths

Customizable

Can be tailored to fit specific business needs
Mobile-friendly

Can be accessed and used on mobile devices
Real-time updates

Provides up-to-date information on field service operations

Weaknesses

Expensive

Costs may be prohibitive for small businesses
Steep learning curve

May require significant training to use effectively
Limited integration

May not integrate well with other software systems

Opportunities

Field service management is a growing industry
Can improve efficiency and productivity of field service operations
Can be used to expand business operations into new areas

Threats

Competitors may offer similar or better products
May be vulnerable to cyber attacks or data breaches
New technologies may make the product obsolete or less relevant

Ask anything of Salesforce Field Service with Workflos AI Assistant

https://www.salesforce.com/

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