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Salesforce Experience Cloud
4.2
78
Salesforce Community Cloud is a cloud-based enterprise community platform that enables employees, partners and customers to connect at a single location. It allows users to collaborate and share their ideas and content with each other. The platform offers business integration functionality, social feed feature, built-in social intelligence feature, and more.
Strengths
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Customizable
Allows for personalized branding and user experience
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Integration
Seamlessly integrates with other Salesforce products
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Collaboration
Enables collaboration and communication among team members
Weaknesses
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Pricing
Can be expensive for small businesses
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Complexity
May require technical expertise to fully utilize all features
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Limited Functionality
May not have all the features needed for certain industries or use cases
Opportunities
- Growing demand for cloud-based customer experience solutions
- Opportunity to expand into new industries and markets
- Potential for new and innovative features to be added in the future
Threats
- Competitors offering similar products and services
- Potential for data breaches and security vulnerabilities
- Changes in data privacy and security regulations could impact the product's functionality
Ask anything of Salesforce Experience Cloud with Workflos AI Assistant
https://www.salesforce.com/form/sem/salesforce_communities.jsp
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Media
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Salesforce Experience Cloud Plan
Salesforce Experience Cloud offers three pricing plans starting at $25 per user per month, with increasing features and capabilities.