Roundesk is a CRM solution that helps small to large businesses track customer interactions, manage user contacts, generate reports and more. Whether you are a small business, a large corporation or any other type of organization, you will certainly need to use a toll-free number for your customer service or other phone numbers. Today, there are many providers of toll-free numbers and other business telephone and customer relationship management services. Roundesk helps streamline omnichannel customer relationship management via sentiment analysis, video conferences, coaching tools and machine learning (ML).