Reputation.com
4.4
1,288
Reputation.com is an online reputation management platform for large, multi-location enterprises. It offers features such as online reviews, customer surveys, social media engagement, optimized business listings, operational insights, reports and analysis, mobile apps, and directory management. The platform has a user-friendly dashboard and is used by industries such as healthcare, automotive, retail, property management, and restaurants.
Strengths
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Brand management
Helps businesses manage their online reputation and brand image
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Customizable reporting
Provides detailed reports on online reviews and social media activity
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Multi-location support
Allows businesses with multiple locations to manage their reputation across all locations
Weaknesses
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Limited integrations
Does not integrate with as many third-party platforms as some competitors
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Expensive pricing
Pricing may be too high for small businesses or those on a tight budget
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Limited social media management
Does not offer as many social media management features as some competitors
Opportunities
- Increasing number of businesses looking to manage their online reputation presents growth opportunities
- Potential to expand into new geographic markets or industries
- Opportunity to form partnerships with other SaaS providers to offer integrated solutions
Threats
- Competition from established players in the online reputation management space
- Negative publicity or reviews could harm the company's reputation
- Changes in search engine algorithms could impact the effectiveness of the company's services
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Media
Reputation.com Plan
Reputation.com offers three pricing plans starting at $3,000 per year, with features such as review monitoring, sentiment analysis, and reporting.
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