Remote Support
4.5
1,968
BeyondTrust Remote Support is a SaaS solution that allows remote access and control of systems across various operating systems without the need for a VPN.
Strengths
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Efficient
Allows for quick and easy remote troubleshooting
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Convenient
Enables support from anywhere, at any time
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Cost-effective
Reduces the need for on-site support, saving time and money
Weaknesses
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Security concerns
May pose a risk if not properly secured
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Dependent on internet connection
May not be accessible in areas with poor connectivity
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Limited to software issues
May not be able to resolve hardware-related problems
Opportunities
- Growing trend towards remote work may increase demand for remote support
- Potential to integrate with other software to enhance functionality
- Opportunity to expand into new geographic markets
Threats
- Competitors offering similar services may pose a threat
- Advancements in technology may render the product obsolete
- Changes in regulations may impact the product's ability to operate in certain markets
Ask anything of Remote Support with Workflos AI Assistant
https://www.beyondtrust.com/remote-support
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Remote Support Plan
Remote Support offers three pricing plans starting at $19.99/month with varying features such as unlimited sessions and file transfer.
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