Remote Access & Support
4.2
1,006
GoTo's Remote Solutions Group offers remote management, access, and support solutions for businesses to address technical problems securely and easily. They have been providing these services for almost twenty years.
Strengths
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Convenient
Allows for remote access and support from anywhere
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Efficient
Saves time and resources by eliminating the need for in-person support
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Scalable
Can be used for a large number of devices and users
Weaknesses
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Security
Potential for security breaches and unauthorized access
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Reliance on Internet
Requires a stable and fast internet connection for optimal performance
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Limited Functionality
May not have all the features and capabilities of in-person support
Opportunities
- Growing need for remote access and support due to remote work and global connectivity
- Can be integrated with other software and tools for a more comprehensive solution
- Can be customized to meet the specific needs of different industries and businesses
Threats
- Competing products and services in the market
- Potential for regulations and restrictions on remote access and support
- Rapidly evolving technology may make the product obsolete or less relevant
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Remote Access & Support Plan
Remote Access & Support offers three pricing plans: Basic for $19/month, Pro for $49/month, and Enterprise for $99/month, each with increasing features.