Refund Retriever
4.8
52

Not Claimed

Refund Retriever provides businesses with logistics visibility and savings through FedEx and UPS invoice auditing, reports and analytics, and contract negotiations since 2006. They help businesses get full refunds if any domestic or express package (even ground) is delivered even 60 seconds late.
Strengths
  • Cost-saving

    Automates the process of identifying and claiming refunds for shipping overcharges, saving businesses money.

  • User-friendly

    Easy to use interface and dashboard for tracking refunds and analytics.

  • Customizable

    Offers customizable reports and notifications to fit the specific needs of each business.

Weaknesses
  • Limited scope

    Only focuses on shipping refunds, not other potential areas for cost savings.

  • Dependent on carriers

    Relies on the cooperation of shipping carriers to identify and issue refunds.

  • Costly

    Charges a percentage of the refunds received, which can add up for larger businesses.

Opportunities
  • Could expand to offer cost-saving services beyond shipping refunds.
  • Could form partnerships with shipping carriers to streamline the refund process and increase savings for businesses.
  • Could expand to offer services for businesses shipping internationally.
Threats
  • Faces competition from other shipping refund services and potential new entrants to the market.
  • Changes in carrier policies or procedures could impact the ability to identify and claim refunds.
  • A recession or economic downturn could lead to decreased shipping volume and therefore fewer refund opportunities.

Ask anything of Refund Retriever with Workflos AI Assistant

https://www.refundretriever.com/
Apolo
Squeak squeak, I'm a cute squirrel working for Workflos and selling software. I have extensive knowledge of our software products and am committed to providing excellent customer service.
What are the pros and cons of the current application?
How are users evaluating the current application?
How secure is the current application?

Review Distribution

  • 👍
    High - rated users

    Implementation took less than ten minutes. They audit every single one of our shipments, which would be impossible for us to do manually, and I'm confident that we have received every service refund we were eligible for. They only charge a portion of what they recover for us, so I have zero stress about paying for something we're not using. As an added bonus, they have super in-depth reports that allow me to analyze the notoriously unhelpful invoices from our third-party shippers. I have only required customer service two or three times since starting to use them but their responses have been immediate and completely helpful.I have literally zero complaints, which may be a first for me.

  • 🤔
    Average - rated users

    Fantastic concept. It could have been a great way to get some money back from fed ex without a ton of hassles and runaround from them like they do on every claim, etc...never worked. the company who did this seemed to "forget" what they were doing. Never answered any emails or got a single return and we know some of them should have.

  • 👎
    Low - rated users

    never worked. the company who did this seemed to "forget" what they were doing. Never answered any emails or got a single return and we know some of them should have.

Media

Refund Retriever f3a228bf-247c-40b0-bd18-8106ba2cef1c.png Refund Retriever 4b593328-e54f-4735-8814-a11941f86712.jpeg Refund Retriever f79929bd-69e2-430c-9e2d-e69b3e66b419.png

Refund Retriever Plan

Refund Retriever offers a contingency-based pricing plan with no upfront fees and two versions: Standard and Advanced.
Request a Demo
OK , I Know
Request a Demo
OK , I Know