ReadyMode | Workflos AppStore

ReadyMode

3.8

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ReadyMode is a cloud-based predictive dialer that connects call center agents with leads quickly and efficiently. It has fast dialing speeds, advanced inbound queue strategies, and a powerful CRM. It also offers personalized training sessions and in-house support.

Website

https://www.xencall.com/

Strengths

Ease of use

Intuitive interface and simple navigation
Customization

Flexible and customizable to fit specific business needs
Automation

Automates repetitive tasks and saves time

Weaknesses

Limited integrations

Integration options are limited compared to competitors
Pricing

Pricing is higher than some competitors
Customer support

Customer support can be slow to respond

Opportunities

Opportunity to expand integration options and attract more customers
Opportunity to add new features and stay ahead of competitors
Opportunity to increase marketing efforts and reach more potential customers

Threats

Competition from established players in the market
Potential impact of economic downturn on customer spending
Potential security breaches and loss of customer trust

Ask anything of ReadyMode with Workflos AI Assistant

https://www.xencall.com/

Apolo

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Review Distribution

👍

High - rated users

Easy platform integration for 3rd party lead posting, easy DID purchase and replacement, easy Inbound IVR creation, lots of reporting options.Cost may not be ideal for start-ups.
👎

Low - rated users

Nice and knowledgeable team during setup.Lack of screen monitoring for training, poor customer support with limited availability and long wait times.