Quiq Messaging | Workflos AppStore

Quiq Messaging

4.5

Request Demo

Not Claimed

Quiq is a Conversational Engagement Platform that helps brands provide exceptional customer experiences across various messaging channels. It allows companies to easily manage conversations involving both bots and humans, resulting in higher customer satisfaction and increased efficiency.

Website

https://goquiq.com/business-text-messaging-engagement-software/

Strengths

Omnichannel support

Supports multiple messaging channels for customer communication
Automation

Automates repetitive tasks to save time and improve efficiency
Analytics

Provides detailed analytics and reporting for customer interactions

Weaknesses

Limited integrations

Integration options with other software may be limited
Pricing

Pricing may be higher compared to other messaging software
Learning curve

May require some training to fully utilize all features

Opportunities

Growing demand for messaging software in various industries
Potential to add new features to stay competitive
Opportunities to form partnerships with other software providers

Threats

Competitors offering similar messaging software solutions
Potential security breaches or data leaks
Changes in regulations or compliance requirements may impact the software's functionality

Ask anything of Quiq Messaging with Workflos AI Assistant

https://goquiq.com/business-text-messaging-engagement-software/

Apolo

Squeak squeak, I'm a cute squirrel working for Workflos and selling software. I have extensive knowledge of our software products and am committed to providing excellent customer service.

What are the pros and cons of the current application?

How are users evaluating the current application?

How secure is the current application?

Review Distribution

👍

High - rated users

Quiq Messaging has a lot to offer compared to any other platforms. The text feature allows customers to chat with support anytime, anywhere. The dashboard is cool and provides chat reports like average handling time and number of conversations.No downsides found so far.
🤔

Average - rated users

Settings can be customized to improve user experience.Reporting is inaccurate and timing is not counted properly.
👎

Low - rated users

None mentioned.Reporting is inaccurate and timing is not counted properly.