Qudini by Verint is an award-winning, market-leading Customer Experience Management (CEM) solution suite that personalizes the in-store and virtual journey and guarantees a more enjoyable waiting experience. With solutions for Appointment Scheduling, Virtual Queuing, Event Management, Click and Collect Check-in, Task Management and more, Qudini helps enterprise retailers and banks to revolutionize their customer experience, business operations and data analytics. Qudini by Verint enables international organizations to significantly increase revenue, store traffic, customer loyalty, brand relevance and staff productivity. Qudini by Verint Appointments 24/7 automated appointment booking via any channel including your website, search engine profile, mobile app, social media pages and more Retain foot traffic with automated email and SMS reminders that include a weblink to confirm, cancel or reschedule bookings Receive regular analytics reports to better know your customers and appointment utilization Qudini by Verint Virtual Queuing Eliminate the physical queue by adding customers to a remote wait line using any device Share real-time queue position updates via your store host, SMS message, a mobile webpage with a personalized countdown, TV displays and more Get a second chance with walkouts by enabling them to book a future appointment if they have to leave the queue Qudini by Verint Events Fully customizable your event pages to match your brand aesthetic Export and print event attendee list Event check-in via mobile or kiosk Share post-event messages and surveys by email and SMS to collect feedback and improve future events Qudini by Verint Click and Collect Allow customers to check-in remotely for doorside, curbside or in-store order collection via QR code or weblink Store teams can access Qudini on any device to manage customer orders and see a list of recent check-ins Use our extensive API portal to take your experience, operations and data to the next level by integrating the Qudini Retail Choreography Suite into your existing software ecosystem. You can also take advantage of Qudini’s existing integrations with leading calendars, CRM, video conferencing, workforce management and other systems to launch innovative services.