Pylon
4.5
73

Not Claimed

Pylon is a customer ops platform that helps businesses interact with their customers over shared Slack or Microsoft Teams channels. It syncs customer questions with support systems, sends product updates, and automates customer operations in conversational platforms. It is trusted by fast-growing companies to improve customer experience and scale CX operations.
Developer
Pylon
Suitable for enterprise
Personal、Freelance、Startups、SMEs、Agencies、Enterprises
HQ Location
San Francisco, CA
Number of Employees
3
Strengths
  • Intuitive UI

    Easy to use interface for users

  • Customizable dashboards

    Users can create personalized dashboards

  • Real-time data

    Provides up-to-date information

Weaknesses
  • Limited integrations

    Not compatible with many third-party apps

  • No mobile app

    Not accessible on mobile devices

  • No free trial

    Users cannot test the product before purchasing

Opportunities
  • Can increase compatibility with other apps
  • Can create a mobile app for increased accessibility
  • Can attract more potential customers
Threats
  • Other similar products in the market
  • Decreased demand due to economic factors
  • Potential for data breaches and loss of customer trust

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https://www.usepylon.com/
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Media

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Pylon Plan

Pylon offers a tiered pricing strategy with three versions, Basic, Pro, and Enterprise, ranging from $49 to $299 per month.
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