Managed Feedback Solutions Customized measurement programs built and hosted on our VantagePoint EFM software platform that provide organizations critical feedback across a full range of customer touch points, including Customer/Partner satisfaction, Product/Service Satisfaction, Website Feedback, Employee Feedback, and Contact Center Monitoring. Market Insights Full-service custom market research to address every stage of the product development lifecycle, from initial market sizing/market opportunity research, to new product concept testing, to positioning &messaging, and final packaging. VantagePoint Enterprise Feedback Management Software NetReflector۪s own hosted EFM survey software platform designed by market research professionals. A powerful, feature rich survey platform designed to address a full range of data collection, audience management, reporting and analysis needs.