Pobuca Experience Cloud
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Pobuca Experience Cloud can help you measure Customer Experience, design the right strategy based on KPIs, & then improve loyalty, customer service, & customer engagement through personalization. Pobuca Experience Cloud leverages AI to analyze what customers say in every touchpoint (calls, emails, chats, social, etc) & produces Customer Experience metrics & Voice of Customer insights. It automatically measures your CX & Loyalty by analyzing dark data that you already have untapped.
Developer
Pobuca
HQ Location
London, Athens
Year Founded
2000
Number of Employees
99
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Pobuca Experience Cloud Plan

Free $ Free Trial
Free forever Analyze public interactions with your customers using AI technology (social media, public reviews) Measure CX metrics Compare your CX metrics with industry benchmarks One consulting session with a CX expert
Pro $ 900
All Free features, plus: Analyze private communications with your customers using AI (emails, chats, recorded calls) Advanced CX and Loyalty metrics Voice of Customer (VoC) insights Compare where you stand vs your competitors Track and segment your customers Export to Excel or access via API CX alerts and recommendations 1h/mo consulting session with a CX expert
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