Phorest
4.7
388

Not Claimed

Phorest is a cloud-based salon management software designed for small and midsize businesses. It offers appointment bookings, point-of-sale, inventory management, and reporting. The software also features online booking and a salon-branded app for mobile phones and tablets. Additionally, it has a "Client ReConnect" feature that sends automated emails to customers based on their booking histories.
Developer
Phorest Salon Software (51-200 employees), Dublin 7
Suitable for enterprise
SMEs、Enterprises
Strengths
  • User-friendly interface

    Easy to navigate and use

  • Comprehensive features

    Includes appointment scheduling, POS, inventory management, and marketing tools

  • Cloud-based

    Accessible from anywhere with an internet connection

Weaknesses
  • Limited customization options

    May not meet the specific needs of some businesses

  • Pricing

    May be expensive for small businesses

  • Customer support

    Some users have reported slow response times

Opportunities
  • Can be used by a variety of businesses beyond the beauty industry
  • Can increase functionality and appeal to more businesses
  • Can increase accessibility and convenience for users
Threats
  • Other SaaS companies offering similar services
  • Potential for data breaches and loss of customer trust
  • May lead to decreased demand for non-essential services

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Review Distribution

  • 👍
    High - rated users

    The speed of making bookings and changes, clear and understandable screens, great marketing features, helpful staff reports, appointment reminders and email marketing.One or two personal preference issues with the screen, would like a time scale on both sides of the page and hours to be shown in bold, timings don't automatically adjust when treatments are changed, would like a page down button on the keyboard.

  • 🤔
    Average - rated users

    Simple and visual appointment diary, online reputation manager.Hidden charges, overcharging, manipulation of data without consent, poor change management.

  • 👎
    Low - rated users

    None mentioned.Hidden charges, overcharging, manipulation of data without consent, poor change management, major mistake with online booking system change that cost the customer thousands.

Media

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Phorest Plan

Phorest offers three pricing plans starting at $129/month, with features such as online booking, marketing tools, and inventory management.
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