Beta
Phonic
4.4
52

Not Claimed

Phonic is a SaaS platform that offers intelligent questionnaires for surveys answered with voice and video. Respondents give longer and more descriptive feedback when answering with voice. The platform allows users to watch and listen to respondents as they interact with products, saving time and scaling research. Phonic also offers transcription in dozens of languages, sentiment analysis, emotional classification, and recording of speaking energy and word rates in every response.
Website
https://phonic.ai
Developer
Phonic.ai
HQ Location
Foster City, CA
Year Founded
2019
Number of Employees
9
Strengths
  • Ease of use

    Intuitive interface and simple navigation

  • Affordability

    Competitive pricing compared to similar products

  • Customization

    Flexible options for tailoring to specific business needs

Weaknesses
  • Limited features

    Lacks some advanced functionality found in other SaaS products

  • Customer support

    Reports of slow response times and unhelpful support staff

  • Integration

    Limited integration options with other software and platforms

Opportunities
  • Increasing demand for cloud-based communication tools
  • Potential to expand product offerings and features
  • Opportunities for strategic partnerships with other SaaS companies
Threats
  • Highly competitive market with many established players
  • Growing concerns over data privacy and security in cloud-based software
  • Potential impact on business spending and demand for SaaS products

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https://phonic.ai
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Review Distribution

  • 👍
    High - rated users

    No information provided for high-rated segment.

  • 🤔
    Average - rated users

    Customers in the mid-rated segment appreciate the audio answer feature for recruitment purposes, but are dissatisfied with the customer service support.

  • 👎
    Low - rated users

    Customers in the low-rated segment like the ease of use and audio transcript feature, but experience slow loading times for audios.

Phonic Plan

Phonic's pricing strategy offers a range of versions with varying features, priced competitively to appeal to a broad customer base.
Free $ 0 1 Seats
Get started without providing any payment details. 3 Audio or Video Surveys 10 Questions / Survey 50 Survey Responses Full Transcription Sentiment Analysis Record in MP3 No Exporting
Premium $ 59 1 Seat
Best for individual researchers. Academic discounts available. 10 Surveys / mo Unlimited Questions 200 Survey Responses / mo Full Transcription Sentiment Analysis Record in MP3 or WAV Export to CSV Bulk File Download Skip Logic & Randomization Custom Branded Surveys
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