Pegasys Cloud
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Pegasys Cloud allows your IT service desk teams to tackle those tedious tasks with a simple interface that needs no training.
Free up IT resources and focus on surpassing your business goals instead of wasting time on routine tasks.
Pegasys Cloud allows anyone on your IT team to resolve service requests, some in seconds, instead of taking an hour or more.
Empower your whole team, as they work on end-user, server, network, firewall and directory based issues.
It’s like having multiple senior IT engineers, but wrapped up inside of a single browser pane and consistently delivering speed and error-free resolutions that today's businesses demand.
Ask anything of Pegasys Cloud with Workflos AI Assistant
https://www.pegasys-cloud.com
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Pegasys Cloud Plan
Premium
1
0 NA Month
NA
Essentials Features +
Add-ons
Network Device (firewall, switch or router) - $10
Cisco Duo - 51-250
Native Integrations
Same as Essentials
Customization
Same as Essentials
Security
Same as Essentials
Advanced account permissions
Essentials Features +
Tailored onboarding
Essential
899
0 NA Month
NA
Add-ons
Network Device (firewall, switch or router) - $12.00
Cisco Duo - 50
Native Integrations
Cisco, Cisco Cloud Meraki, Cisco Nexus & Catalyst Switches, Cisco Call Manager UC System
Palo Alto, Auvik RMM, O365, GSuite, Logging, VMware, RingCentral
Jira Service Desk (Cloud), AWS , BambooHR
SMS (text based communications to broadcast groups)
Customization
Dashboard, Management Approvals via SMS or email , Role based user admininstrator access
Self service password and pin reset, Asset Management
Cisco Smartnet Warranty, SMS based reset options
Scheduling tasks
Carrier Contact Repository
Roadmap Alerts
Security
Two-factor authentication
Single Sign On (Okta, Duo & MS Active Directory)
Audit log
Session management
HIPAA Compliance
99.9% uptime SLA
Microservices Container
30 minute Passphrase re-encryption
Advanced account permissions
Ticket Support
Self-serve knowledge base
8x5 email and chat support