Ozmo’s support platform offers all of the tools and more that an omnichannel support platform can offer. In its single source platform, Ozmo offers complete agent assistance, self support and service adoption solutions to solve customers’ technology needs successfully at any time in any channel. No devices? No problem. When support teams have digital representations of devices and apps, agents are able to navigate through interactions easily without the need for physical devices. Ozmo’s library includes thousands of virtual apps and devices across a variety of sectors ranging from routers and modems to tablets to VoIP phones. These devices cover a range from a multitude of industries including mobile operators, smart device manufacturers, broadband providers and more. ...