Oracle Customer Experience (CX) Cloud Suite
3.8
1,544
Oracle CX Cloud is a suite of cloud-based tools for CRM, sales, marketing, customer service, e-commerce, and configure, price quote tools. It helps organizations deliver customer experiences throughout their customers' journey.
Strengths
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Comprehensive
Offers a wide range of tools for customer experience management
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Scalable
Can be customized to fit the needs of businesses of all sizes
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Integrations
Integrates with other Oracle products for a seamless experience
Weaknesses
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Complexity
May be difficult to navigate for users without technical expertise
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Cost
Pricing may be prohibitive for small businesses
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Implementation
May require significant time and resources to implement
Opportunities
- Growing demand for customer experience management solutions
- Opportunity to expand into new markets and industries
- Opportunity to innovate and improve the product to stay ahead of competitors
Threats
- Competitors offering similar products and services
- Economic downturns may lead to decreased demand for the product
- Changes in regulations may impact the product's functionality and compliance
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Oracle Customer Experience (CX) Cloud Suite Plan
Oracle CX Cloud Suite offers flexible pricing based on modules and user licenses, with options for both SaaS and on-premise versions.
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
