OPERA Cloud Property Management

3.5

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OPERA Cloud Property Management is a hotel PMS system that offers booking, front desk management, inventory management, reservations, guest dashboards, and more. It has an easy-to-use availability screen and provides high-level metrics to track multiple hotel locations in real time on one dashboard.

Website

https://www.oracle.com/industries/hospitality/hotel-property-management/hotel-pms-software/

Strengths

User-friendly interface

Easy to navigate and use
Real-time updates

Provides up-to-date information on property management
Scalability

Can accommodate properties of any size

Weaknesses

Cost

Expensive compared to other property management software
Limited customization

Not highly customizable to specific business needs
Requires internet connection

Cannot be used offline

Opportunities

Can be integrated with other software for a more comprehensive solution
Can be marketed to new regions or countries
Can add new features to stay competitive

Threats

Other property management software providers may offer similar or better solutions
A recession or economic downturn may decrease demand for property management software
Data breaches or security issues may damage the reputation of the software

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https://www.oracle.com/industries/hospitality/hotel-property-management/hotel-pms-software/

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Review Distribution

👍

High - rated users

Oracle PMS is a very easy PMS to learn and implement.Can't fault it, top of the line. Highly recommended to everyone.
👎

Low - rated users

Without proper customer support any possible benefits to using their software are negated. I literally like NOTHING about his software. It's a giant money pit.The platform is slow, the customer service is abysmal, and features we initially paid for are no longer accessible because Oracle decided they weren't completely secure on their hosted platform and rather than fix the problem they just disabled functionality altogether. They literally don't allow you to edit your own forms but they are happy to charge you to edit them, meanwhile you are paying a fortune for the platform and for nonexistent support.