Opendock
4.4
49
Opendock is a digital dock scheduling solution for warehouses/facilities that provides visibility into a warehouse's schedule, allowing carriers to book their own appointments. It also tracks in/out times for each truck/appointment and calculates data for a carrier scorecard, including on-time, late, cancel, no-show, and reschedule percentages, as well as average cancel lead time metrics.
Strengths
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Efficient scheduling
Allows for easy scheduling of dock appointments
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Real-time visibility
Provides real-time visibility into dock activity and availability
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Automated notifications
Automatically sends notifications to carriers and receivers
Weaknesses
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Limited integrations
Integrates with a limited number of transportation management systems
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Limited customization
Limited ability to customize the platform to specific business needs
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Limited support
Limited customer support options
Opportunities
- Opportunity to expand into new industries and geographies
- Opportunity to integrate with more transportation management systems
- Opportunity to add new features to the platform
Threats
- Competition from other dock scheduling software providers
- Potential impact of an economic downturn on the transportation industry
- Potential impact of regulatory changes on the transportation industry
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Review Distribution
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👍
High - rated users
No information provided.
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🤔
Average - rated users
Users like the ability to edit arrival and completion times and the document upload feature, but dislike the difficulty in navigating the platform and prefer the older version.
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👎
Low - rated users
No information provided.
Media
Opendock Plan
Opendock offers a free basic version and a paid premium version with additional features, starting at $49/month.
Standard Dock Scheduling
5
1 Facility Location Per Year
Unlimited users, dock doors, appointments and all core scheduling features, including:
Carrier scheduling web portal
Modern user interface
Drag and drop appointments
Dock door and capacity configuration
Multi-location support
Recurring appointments
Document upload
Automated email notifications
Track in/out times
Carrier scorecarding
Easy TV Mode display
API integration
Enterprise Dock Scheduling
Contact Us
1 Facility Location Per Year
Includes all standard dock scheduling features with unlimited users, dock doors, and appointments.
Additionally, enterprise packages include multi-location support, integration consult, and SSO functionality.
Multi-Location Support
SSO
Integration Consulting Services