NinjaChat by 500apps
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NinjaChat is a live chat software that allows real-time communication with customers. It integrates easily with existing websites and provides features such as answering questions, troubleshooting issues, and engaging prospects. Multiple agents can be created and the look of the live chat widget can be customized without HTML or coding skills. It costs $14.99/month and includes 50 apps.
Strengths
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Ease of use
Simple and intuitive interface
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Multi-channel support
Supports multiple messaging platforms
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Automation
Automates repetitive tasks
Weaknesses
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Limited integrations
Does not integrate with many third-party apps
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Pricing
Pricing can be expensive for small businesses
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Limited customization
Limited options for customizing the interface
Opportunities
- Opportunity to add more integrations with popular apps
- Opportunity to add more features to the platform
- Opportunity to focus on small businesses with more affordable pricing
Threats
- Competition from other messaging platforms
- Consumer preferences may shift away from messaging platforms
- Increased concerns about data privacy and security
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NinjaChat by 500apps Plan
NinjaChat by 500apps offers a free version with limited features and paid plans starting at $9.99/month with additional features.
Basic
14
1 User Per Month
50 apps,
Multiple Workspaces,
Apps for All Your Needs,
99.5% Global Uptime Guarantee,
24/5 Customer Support,
No Feature Caps
Multi-channel Support
Unlimited Departments
UI Theming
Agent Dashboard
App Integration
Conversation History
Advanced Reports
Video Conferencing
Chatbot Software
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
