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nGAGEMENT
4.4
7
nGUVU provides a platform for employee engagement in contact centers that uses game mechanics, recognition, and social media concepts to influence agents' behaviors and improve employee engagement. The platform is designed to empower agents to self-manage and make tasks more enjoyable.
Strengths
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Gamification
Engages employees through game-like activities
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Real-time analytics
Provides instant feedback on employee engagement levels
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Customizable
Can be tailored to fit specific company needs
Weaknesses
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Cost
May be expensive for smaller companies
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Limited features
May not have all the features of other employee engagement software
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Requires employee participation
May not be effective if employees do not engage with the platform
Opportunities
- Employee engagement software is becoming more popular
- Can expand to other areas of employee management
- Can integrate with other HR software for a more comprehensive solution
Threats
- Other employee engagement software providers may offer similar or better solutions
- Companies may cut back on employee engagement software during tough economic times
- Increased scrutiny on data privacy may affect the use of employee engagement software
Ask anything of nGAGEMENT with Workflos AI Assistant
http://www.nguvu.com
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nGAGEMENT Plan
nGAGEMENT offers a subscription-based pricing model with three versions, starting at $5 per user per month, with additional features in higher versions.