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                            Ease of useIntuitive interface and simple navigation 
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                            Mobile appAccess to case information on-the-go 
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                            Document managementEfficient organization and storage of case-related documents 
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                            Limited customizationLimited ability to tailor the software to specific needs 
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                            Limited integrationsLimited ability to integrate with other software 
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                            Limited reportingLimited ability to generate custom reports 
- Opportunity to expand into new geographic or practice areas
- Opportunity to integrate with other software to enhance functionality
- Opportunity to offer more customization options to meet specific needs
- Competition from other case management software providers
- Increased focus on data security and privacy concerns
- Potential impact of economic downturn on demand for legal services
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                            Review Distribution
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                    👍High - rated usersEasy to use, timesheet calendar, intake form, invoicing, integration with Lex Reception and Quickbooks online, many features.No loyalty to existing customers, ala-carte pricing, new fees for additional services, no benefit for being a loyal customer. 
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                    🤔Average - rated usersInvoicing made easy.Sold as a one-stop shop but is actually ala-carte, no integration with Moneypenny, new fees for additional services, no loyalty to existing customers. 
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                    👎Low - rated usersGreat customer service.Unsuccessful migration process, over 2000 contacts did not properly link. 
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