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Ease of use
Intuitive interface and simple navigation
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Mobile app
Access to case information on-the-go
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Document management
Efficient organization and storage of case-related documents
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Limited customization
Limited ability to tailor the software to specific needs
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Limited integrations
Limited ability to integrate with other software
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Limited reporting
Limited ability to generate custom reports
- Opportunity to expand into new geographic or practice areas
- Opportunity to integrate with other software to enhance functionality
- Opportunity to offer more customization options to meet specific needs
- Competition from other case management software providers
- Increased focus on data security and privacy concerns
- Potential impact of economic downturn on demand for legal services
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High - rated users
Easy to use, timesheet calendar, intake form, invoicing, integration with Lex Reception and Quickbooks online, many features.No loyalty to existing customers, ala-carte pricing, new fees for additional services, no benefit for being a loyal customer.
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Average - rated users
Invoicing made easy.Sold as a one-stop shop but is actually ala-carte, no integration with Moneypenny, new fees for additional services, no loyalty to existing customers.
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Low - rated users
Great customer service.Unsuccessful migration process, over 2000 contacts did not properly link.