Mize is a SaaS company that provides Service Lifecycle Management solutions for durable goods manufacturers. They offer a Connected Customer Experience by connecting and managing all service lifecycle interactions, including Warranty, Service Plans, Support, Service Delivery, Parts, and Returns. Mize's differentiators include their exclusive focus on service lifecycle management solutions, end-to-end service lifecycle interaction coverage, and a single, unified platform featuring interconnected and independently scalable service lifecycle components called Mize Smart Blox. Proven benefits of the Mize Connected Customer Experience include increased aftermarket customer lifetime value, profit margin, and customer retention, as well as lower costs. IDC recognizes Mize as a leader in the Warranty and Service Contract Management category, and as a major player in the Field Service Management and Service Parts Management categories.