Mihup Communications
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Founded in June 2016 and headquartered in Kolkata, Mihup is building a Voice AI platform for enterprises such as customer contact centers, Automotive & TV OEMs. we currently have some of the best minds of the industry working with us! We already work with the top enterprises in India. Our platform provides capability to build offline VPA for cars and contact center call analysis on a spectrum of criteria and generates suggestions and guidance for the agents and business. We are backed by Accel Partners and Ideaspring Capital.
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Mihup Communications Plan
Mihup 2.0
100
5000 Seats
VIA is an omnichannel solution that identifies business topics and provides actionable insights from all customer interactions. It allows visualisation of the analysis with dashboards and reports. It enables businesses to conduct 100% interaction analysis from calls, emails & chats to understand the "Voice of the Customer".
Versatile On Premise Or Cloud Deployment
Multi-Lingual Support
Sentiment Analysis
Intent Identification
Multi Variant Analysis
Natural Dial-in Function
Entertainment Function
Temperature Control
General Controls
Special Controls
What3words
Platform Agnostic
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
