Microland Service Desk
3.4
1
The software offers end-to-end service desk automation for digital workplaces to improve business efficiency and user experience.
Strengths
-
Efficient ticket management
Automated ticket routing and escalation
-
24/7 support
Always available to resolve issues
-
Customizable workflows
Tailored to fit specific business needs
Weaknesses
-
Limited integrations
May not work seamlessly with all other software
-
Lack of advanced analytics
May not provide in-depth insights into service performance
-
Relatively high cost
May not be affordable for small businesses
Opportunities
- Potential to reach new customers and increase revenue
- Opportunity to improve compatibility with widely-used tools
- Potential to provide more detailed insights into service performance
Threats
- May struggle to gain market share against well-known brands
- Decreased demand for services during tough economic times
- May become obsolete if new, more advanced tools are developed
Ask anything of Microland Service Desk with Workflos AI Assistant
https://www.microland.com/
Apolo
Squeak squeak, I'm a cute squirrel working for Workflos and selling software.
I have extensive knowledge of our software products and am committed to
providing excellent customer service.
What are the pros and cons of the current application?
How are users evaluating the current application?
How secure is the current application?
Sign up for free
Microland Service Desk Plan
Microland Service Desk offers three pricing plans starting at $15 per user per month, with increasing features and support levels.
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
