MiaRec provides conversational intelligence and automated QA solutions for contact centers. Their products offer easy management, reliability, and rich functionality, allowing contact centers to modernize workflows and surface valuable intelligence at scale. MiaRec's Conversational Analytics Platform records customer interactions compliantly and securely while enabling contact centers to maximize efficiency and enhance the relationship between company and customer with state-of-the-art Voice AI and machine learning. MiaRec customers can expect improved agent productivity and contact center efficiency, increased customer satisfaction, and increased agent and customer retention.