MessageKite | Workflos AppStore

MessageKite

4.1

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MessageKite is a business texting app that allows front desk teams to communicate with customers, coworkers, suppliers, and other contacts from a business number. It offers features such as two-way text and picture messaging, scheduled messaging, built-in templates, group and mass texting, and an autoresponder. The app also includes an after-hours chatbot that can respond to urgent customer inquiries at any time.

Website

https://www.messagekite.com/

Strengths

Ease of use

Simple and intuitive interface
Customization

Ability to customize messages and templates
Integration

Seamless integration with popular messaging platforms

Weaknesses

Pricing

Relatively high pricing compared to competitors
Limited features

Lacks some advanced features offered by competitors
Customer support

Customer support can be slow to respond

Opportunities

Opportunity to expand to new messaging platforms
Opportunity to add new features to stay competitive
Opportunity to form partnerships with other SaaS companies

Threats

Intense competition from established players in the market
Potential regulation of messaging platforms could impact business
Security breaches could damage reputation and customer trust

Ask anything of MessageKite with Workflos AI Assistant

https://www.messagekite.com/

Apolo

Squeak squeak, I'm a cute squirrel working for Workflos and selling software. I have extensive knowledge of our software products and am committed to providing excellent customer service.

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Review Distribution

👍

High - rated users

Affordable option for SMS marketing with customizable templates and automated messaging options.No fully automated response other than appointment reminders.
🤔

Average - rated users

Easy to add an option to text business phone number.Autobot feature can be confusing for clients, email alerts for missed texts not always sent, some emojis/images show up as weird characters, and notification alert sound is annoying with no way to adjust.