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Ease of use
Simple and intuitive interface
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Customization
Ability to customize services, pricing, and scheduling
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Marketing tools
Built-in marketing tools to attract and retain clients
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Limited integrations
Few integrations with other software and platforms
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Mobile app
No dedicated mobile app for clients
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Pricing
Pricing may be too high for small businesses
- Opportunity to expand into other wellness industries
- Potential to expand into international markets
- Opportunity to form partnerships with complementary businesses
- Competition from established players in the market
- Decreased demand for wellness services during economic downturns
- Potential for increased regulation of wellness services
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Review Distribution
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👍
High - rated users
No information provided for high-rated-segment
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🤔
Average - rated users
Customers appreciate the SOAP notes, diagram, intake form, and waiver for clients. However, the slow performance and difficulty in setting up marketing emails are major issues that MassageBook needs to address.
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👎
Low - rated users
Customers love the variety of business tools offered by MassageBook, including online scheduling, integration with Square, sales reports, and email marketing campaigns. Some customers wish for the ability to color code services and offer free add-ons instead of percentage discounts. Overall, MassageBook has helped customers save time and money by reducing late cancels and no-shows, establishing boundaries and accountability, and gaining new clients through online booking.
Media
MassageBook Plan
