Managed Live Chat Providers
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The product is an outsourced live chat service for websites. Professional chat operators are available 24/7 to handle customer queries and provide a seamless experience. The service is affordable and includes unlimited chats with live lead notifications.
Strengths
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24/7 Availability
Live chat support available round the clock
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Increased Customer Satisfaction
Real-time support leads to higher customer satisfaction
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Improved Sales
Live chat support can lead to increased sales conversion rates
Weaknesses
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Language Barriers
Live chat support may not be available in all languages
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Technical Issues
Technical issues can lead to downtime and affect customer experience
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Cost
Managed live chat providers can be expensive for small businesses
Opportunities
- Integration with CRM can lead to better customer data management
- AI chatbots can improve response times and reduce workload
- Mobile optimization can lead to better customer experience on mobile devices
Threats
- Competition from other live chat providers can affect market share
- Data privacy concerns can affect customer trust
- Changing customer preferences may lead to decreased demand for live chat support
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Managed Live Chat Providers Plan
Managed Live Chat Providers offers three pricing plans starting at $199/month, with additional features and support available at higher tiers.
Standard
199
2 Websites You Own
Live Chat Software | Zero Setup Fee | Unlimited Chats | Free Trial | IOS & Android Apps | Monthly Contract | Live Lead Notification | Customized Service | Dedicated Manager | Professional Agents | No Hidden Costs | Performance Reports | CRM & Live Reports
24 x 7 Live Support
Unlimited Chats
Ideal for 2 Websites You Own
Branded With Your Logo
IOS/Android App
Lead Management CRM
Premium
299
5 Websites You Own
Live Chat Software | Zero Setup Fee | Unlimited Chats | Free Trial | IOS & Android Apps | Monthly Contract | Live Lead Notification | Customized Service | Dedicated Manager | Professional Agents | No Hidden Costs | Performance Reports | CRM & Live Reports
24 x 7 Live Support
Unlimited Chats
Ideal for 5 Websites You Own
Branded With Your Logo
IOS/Android App
Lead Management CRM
Starter
149
1 Website You Own
Live Chat Software | Zero Setup Fee | Unlimited Chats | Free Trial | IOS & Android Apps | Monthly Contract | Live Lead Notification | Customized Service | Dedicated Manager | Professional Agents | No Hidden Costs | Performance Reports | CRM & Live Reports
24 x 7 Live Support
Unlimited Chats
Ideal for 1 Website You Own
Standard Look - No Logo
IOS/Android App
Lead Management CRM