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Intuitive interface
Easy to use and navigate
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Collaboration features
Allows multiple users to work on the same document in real-time
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Integration capabilities
Can be integrated with other tools such as Google Drive and Slack
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Limited customization options
Templates and shapes cannot be customized extensively
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Limited export options
Export options are limited to PDF, PNG, and JPEG formats
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Limited diagram types
Not suitable for creating complex diagrams such as UML diagrams
- Can add more features to attract more users
- Can target new markets such as education and healthcare
- Can partner with other SaaS providers to expand its reach
- Competing with established players such as Microsoft Visio and SmartDraw
- A recession could lead to decreased demand for the product
- Data breaches or security vulnerabilities could damage the product's reputation
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https://lucid.co/Review Distribution
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High - rated users
Customers appreciate the variety of options and elements offered by Lucidchart, including block elements, dropdown menus, color schemes, and templates. They also find the connection points and ability to make things look symmetrical helpful.
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Average - rated users
Customers find Lucidchart easy to start using and appreciate its sufficient features for workflows. However, they dislike the limitations on the number of editable tabs and the layout, which affects all elements of the diagram. They also note poor integration with external graphics. Array.Array.
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Low - rated users
Customers find Lucidchart good enough for workflows but dislike the way files are stored and feel there should be more features available. Array.Array.