LionDesk
3.8
128

Not Claimed

LionDesk is a lead management system that goes beyond CRM with features like texting, video, ad portal, and AI lead follow-up. It offers a free 30-day trial and solves problems like forgetting to follow up on important tasks, losing deals because leads fell through the cracks, and knowing what to do each day to stay in massive action. LionDesk's Ad Portal allows users to create high-performing ads easily and target exclusive audiences, while Lead Assist is an AI-powered assistant that automatically nurtures and qualifies leads via text. Users can also send personal videos inside texts and emails to increase open and response rates.
Developer
Lone Wolf Real Estate Technologies
HQ Location
Cambridge, Canada
Year Founded
1989
Number of Employees
569
Twitter
Strengths
  • Automation

    Automated lead follow-up and task management

  • Integration

    Integrates with popular real estate tools like Zillow and Realtor.com

  • Customization

    Customizable drip campaigns and email templates

Weaknesses
  • Pricing

    Pricing can be expensive for small businesses

  • Learning Curve

    Can take time to learn and fully utilize all features

  • Limited Features

    Some features only available in higher-priced plans

Opportunities
  • Growing real estate market presents opportunity for increased demand
  • Potential for new features to be added to stay competitive
  • Opportunity for partnerships with other real estate tools and services
Threats
  • Competitors with similar features and pricing
  • Real estate market downturn could lead to decreased demand
  • Potential for security breaches and loss of customer data

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Review Distribution

  • 👍
    High - rated users

    No information provided for high-rated segment.

  • 🤔
    Average - rated users

    Customers like the texting feature and ease of use of LionDesk, but have experienced a lot of glitches and bugs in the system. The support team is unhelpful and unable to provide solutions to the issues reported. As a result, LionDesk is not solving any problems and is more of a hassle than it's worth.

  • 👎
    Low - rated users

    Customers like the user interface and potential features of LionDesk, but dislike that it uses a third-party email vendor (SendGrid) that does not directly support clients of LionDesk. This has resulted in emails being sent to spam or junk folders, despite efforts to configure everything correctly. Customers suggest that LionDesk/SendGrid provide a list-unsubscribe, include a text copy with each email, align email domains, and provide sample DKIM and SPF settings based off LionDesk settings instead of SendGrid support links. Without functioning email, LionDesk is considered a crippled product.

Media

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LionDesk Plan

LionDesk offers three pricing plans starting at $25/month with varying features including lead management, drip campaigns, and integrations.
Pro+ $ 49 Monthly
Free 30-day trial account No Contracts Video emails Bulk texting Text2Sell Short Codes White label email domain Subaccount Management Transaction management Pre-built drip campaigns Ad Portal Contact Management Lead Automation Custom LionDesk number for texting Free Training
Elite $ 99 Monthly
Free 30-day trial account No Contracts Video emails Bulk texting Text2Sell Short Codes White label email domain Subaccount Management Transaction management Pre-built drip campaigns Ad Portal AI Lead Assist Follow Up Valet contact import (up to 10,000) 3rd party integration setup Priority support 1:1 Training Contact Management Lead Automation Custom LionDesk number for texting Free Training
Starter $ 30
Free 30-day trial account No Contracts Video emails Bulk texting Transaction management Pre-built drip campaigns Ad Portal Free Training Contact Management Lead Automation
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