 
			Lifesize CxEngage
				
							
							3.5
						
						10
					
                Lifesize CxEngage is a contact center solution designed for today’s global, digitally transforming
business.
Today’s customers have demanding expectations. This is especially true within customer-service organizations where customers expect an omnichannel, connected experience with effortless problem resolution. With CxEngage, we’ll help you exceed these expectations.
CxEngage is a contact center solution designed to meet your needs and work in your environment. Unlike monolithic architectures and on-premises solutions, CxEngage is a ‘born-in the-cloud’ platform delivering true omnichannel support with all the up-to-date capabilities required by today’s contact center. And designed to ‘just work’ while powering up your customer experience.                
            
            Ask anything of Lifesize CxEngage with Workflos AI Assistant
http://www.lifesize.com 
                
			             
                            
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									Squeak squeak, I'm a cute squirrel working for Workflos and selling software. 
									I have extensive knowledge of our software products and am committed to 
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                    Lifesize CxEngage Plan
			ESSENTIAL
			
			
			65
			per named agent per month
		
			
		
		The foundational contact center solution
		
		
		Inbound Voice
		
		
		Outbound Voice
		
		
		Unlimited Sub-Tenants & Roles
		
		
		Standard IVR
		
		
		Standard Reports
		
		
		Skills-Based Routing
		
		
		Configuration & Administrative APIs
		
		
		50GB Media Storage Per Tenant**
		
		
		Standard Support
			
	
			Pro
			
			
			99
			per named agent per month
		
			
		
		For more advanced reporting and powerful APIs
		
		
		All Essential Features
		
		
		Custom Reports & Statistics
		
		
		Real-Time Reporting API
		
		
		Historical Reporting API
		
		
		Silent Monitoring & Barge-In
		
		
		Queue Call Back
		
		
		Basic Scripting
			
	
			Ultimate
			
			
			129
			per named agent per month
		
			
		
		All contact center channels and APIs
		
		
		All Pro Features
		
		
		Email Channel Functionality
		
		
		Chat Channel Functionality
		
		
		SMS Channel Functionality
		
		
		3rd-Party Work Items
		
		
		Facebook Messenger Chat Integration
		
		
		Real-Time Adherence API
			
	 
                        









 
			 
			
		