Review Distribution

• 👍

  High - rated users

  Loved the ease of the dashboard info to know where I was in a glance. If I needed deeper information, it was always very easy to navigate through the site and retrieve. I LOVE my web site and logo!.Only had a once per month call with my marketing contact and it felt random and not on a regular schedule. I wish it was more often and on a set date every month or two weeks. Although the calls were very informative.

• 🤔

  Average - rated users

  The Dash board has a lot of great information and tracks information that is useful. Call recording makes it easy to find out if managers are doing and answering calls as trained Email marketing is great to have service reminders, thank you's, and recommended services go out.

• 👎

  Low - rated users

  The Dash board has a lot of great information and tracks information that is useful. Call recording makes it easy to find out if managers are doing and answering calls as trained Email marketing is great to have service reminders, thank you's, and recommended services go out.The support from account managers. The customer service is not what it used to be when we first started with Kukui. Account managers should have the basics down to know where the locations are, what they perform and how to generate more business for the customer. Adwords should be related to the business and what drives customers to search for them. Should not be paying for 'Arizona emissions repair specialized in OBD1'. We have been through 3 account managers in 2 years, and each time it takes 2 months for the next to familiarize themselves with the locations. I pay for a service to be done by professionals, because I am am not in this field. But I expect more than what I am getting.

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