Koncert
4.5
455
Koncert is a B2B Sales Engagement platform that offers sales-role specific dialers for a variety of sales workflows. They offer two power Parallel Dialer options, AI Dialer and Agent-Assisted Dialer, as well as two single line workflow dialers and Click Dialer®, all of which integrate directly into CRMs. Koncert is listed in both Salesforce AppExchange and Hubspot Marketplace. They received the highest ranking by Forrester in their 2022 analysis on Sales Engagement tools for its Dialer technology and Reporting capabilities. Koncert provides an industry-leading variety of reports and dashboard options based on customer needs identified over years of use, plus customization options in reporting. Other unique built-in features are Remote Coach® and Caller ID Management.
Strengths
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Intuitive UI
Easy to use interface for managing events and attendees
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Customizable branding
Ability to add your own branding to event pages and emails
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Real-time analytics
Live data on event performance and attendee engagement
Weaknesses
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Limited integrations
Few options for integrating with other software or platforms
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No mobile app
No dedicated mobile app for managing events on-the-go
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Limited customer support
Limited availability of customer support outside of business hours
Opportunities
- Opportunity to add more integrations with popular software and platforms
- Opportunity to develop a dedicated mobile app for managing events
- Opportunity to expand customer support options and availability
Threats
- Threat of competition from other event management software providers
- Threat of decreased demand for event management software during an economic downturn
- Threat of data breaches or security vulnerabilities that could harm the company's reputation
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https://www.koncert.com/
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Review Distribution
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👍
High - rated users
No information provided for high-rated-segment
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🤔
Average - rated users
Koncert is an efficient way to call, but there are issues with call quality at times, especially during peak hours.
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👎
Low - rated users
Koncert is a game changer for Sales Development Reps, saving time and increasing efficiency by automating the dialing process and leaving pre-recorded voicemails. There are no downsides to using Koncert and it is integrated with CRM to track leads and follow-ups.
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Koncert Plan
Koncert's pricing strategy offers three versions with varying features at different price points, catering to different customer segments.
Koncert AI Dialers
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List-Based Parallel Dialing
Multi-Line and Single-Line Dialer options
Superior AI Technology
Power Up Your Sales Team
Parking Lot for Review
Visibility & Control
Remote Coach® Included
SOC 2 Certified, Data Privacy Compliant
Agent-Assisted Dialer
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Human Power Dialing Sales Acceleration
Our human dialing agents place on average 125 calls in just 1 hour for you.
Listen to what your sellers are saying on calls. Live or recorded. Train them on what to say.
Synchronize call results and follow-up activities with Salesforce and other leading CRMs.
View all information in one screen in Salesforce.
Flow Dialer
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Power Dialing Software
Increase call connect rates by 2-3x. Visibility and control on calling list. 1 click to move to next call. No distractions.
Listen to what your sellers are saying on calls. Live or recorded. Train them on what to say.
Capture call results and follow-up activities easily. Synchronize with Salesforce and other leading CRMs.
Use local area codes to boost connect rates. (*Available in all three dialers.)
Click Dialer
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Click-to-Call Dialing for Salesforce
Use Click Dialer as a native Salesforce app. Capture call results and follow-up activities easily.
Make more calls and convert more leads in less time. Don't settle for manual dialing.
Listen to what your sellers are saying on calls. Live or recorded. Train them on what to say.
Generate reports on number of calls, number of conversations, talk time, and more. Take course correction.
Cadence
Contact for Pricing
Personalized Sales Cadence Software to Fit Your Communication Style
Gain Momentum: Sales Engagement Software to Reach Your Best Leads
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
