
KnowledgeOwl
4.5
285
KnowledgeOwl is a knowledge base software that is clean, simple, and intuitive. It helps in building and maintaining a knowledge base for customers and employees. It offers full branding and theming control, a WYSIWYG editor, embeddable contextual help widget, flexible table of contents organization and navigation, advanced security and restricted access options, mobile responsiveness, ElasticSearch-based search functionality, and a glossary with automatic highlighting and pop-over definition of glossary terms. It also has a friendly support team to help customers get the most out of their subscription.
Strengths
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User-friendly interface
Easy to navigate and use
-
Customizable branding
Allows for personalized branding of knowledge base
-
Powerful search functionality
Enables users to quickly find relevant information
Weaknesses
-
Limited integrations
Does not integrate with many third-party tools
-
No live chat support
Only offers email and phone support
-
Limited reporting capabilities
Does not offer in-depth analytics or reporting
Opportunities
- Could increase market share by integrating with more tools
- Could improve customer support experience
- Could attract larger enterprise customers
Threats
- May struggle to compete with larger knowledge base providers
- May need to adapt to changing customer demands
- Could lead to decreased demand for knowledge base software
Ask anything of KnowledgeOwl with Workflos AI Assistant
http://www.knowledgeowl.com

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KnowledgeOwl Plan
KnowledgeOwl offers three pricing plans starting at $79/month, with increasing features such as unlimited users, storage, and custom branding.
Flex Subscription
79
Per Month
1 knowledge base and 1 user; additional users are $20/month; additional knowledge bases are $40/month
Access to full feature set
Unlimited readers
Awesome support
Custom roles and permissions
10% discount when billed annually
Business Subscription
299
Per Month
1 knowledge base and 1 user; additional users are $20/month; additional knowledge bases are $40/month
All features of Flex subscription, plus:
99.5% uptime SLA
Priority Support
HIPAA compliance
Upload your own SSL certificates
10% discount when billed annually
Enterprise Subscription
999
Per Month
1 knowledge base and 1 user; additional users are $20/month; additional knowledge bases are $40/month
All features of Flex + Business subscriptions, plus:
99.9% uptime SLA
Vendor security forms
20% discount on professional services
Dedicated account management
Custom terms and conditions for annual subscriptions