Knowledge Direct
2.9
2
Knowledge Direct is a learning management system that combines advanced technology with user-friendliness to help organizations develop rich, customized, and social learning experiences.
Strengths
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Customizable
Ability to tailor the platform to specific needs
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Scalable
Can handle large amounts of users and content
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Mobile-friendly
Optimized for use on mobile devices
Weaknesses
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Expensive
Higher cost compared to some competitors
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Complex setup
May require technical expertise to set up and configure
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Limited integrations
May not integrate with all desired third-party tools
Opportunities
- Increasing demand for online learning and training
- Potential for new features and capabilities to be added
- Opportunity to expand into international markets
Threats
- Competitors offering similar products and services
- Decreased demand due to economic factors
- Potential for data breaches and security issues
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Review Distribution
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👍
High - rated users
Customers were able to troubleshoot and address user issues without engaging the support team.
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🤔
Average - rated users
Customers found the user experience clunky and outdated, missing powerful reports for admins, and nonsensical admin features.
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👎
Low - rated users
Customers experienced issues with customer/dev support being unresponsive and unable to address many issues raised.
Knowledge Direct Plan
Knowledge Direct offers a tiered pricing strategy with three versions, starting at $5,000 per year for the basic version and increasing in price and features for the higher versions.