Knowlarity Cloud Contact Center

4.2

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Knowlarity provides cloud-based communication solutions to businesses in Southeast Asia and the Middle East.

Website

http://www.knowlarity.com

Developer

Knowlarity Communications

HQ Location

N/A

Year Founded

2009

Number of Employees

579

Strengths

Scalability

Can handle high call volumes and scale up or down as needed
Ease of use

Intuitive interface and easy to set up and use
Integration

Can integrate with other business tools such as CRM and helpdesk software

Weaknesses

Limited features

May not have all the features needed for complex call center operations
Reliability

May experience downtime or call quality issues
Pricing

May be expensive for small businesses or startups

Opportunities

Growing demand for cloud-based contact center solutions
Opportunity to expand into new markets or offer additional features
Opportunity to form partnerships with other SaaS providers or telecom companies

Threats

Facing competition from other cloud contact center providers
May face regulatory challenges or compliance issues
May face security threats or data breaches

Ask anything of Knowlarity Cloud Contact Center with Workflos AI Assistant

http://www.knowlarity.com

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