Klara | Workflos AppStore

Klara

4.4

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Klara is a SaaS platform that helps healthcare providers improve patient communication and collaboration. It centralizes patient communication channels and automates touchpoints throughout the patient journey, from appointment reminders to post-visit instructions. Klara also allows practices to communicate with third-party healthcare providers to reduce wait times for things like prior authorizations. The platform is HIPAA-compliant and used by medical practices across specialties to improve patient experience and streamline administrative workflows.

Website

https://www.klara.com/

Developer

Klara

HQ Location

New York, NY

Year Founded

2013

Number of Employees

124

Twitter

@Klara

Strengths

Efficient Communication

Allows for easy and secure communication between healthcare providers and patients
Automated Reminders

Sends automated reminders to patients for appointments and medication
HIPAA Compliant

Ensures compliance with HIPAA regulations for patient data privacy and security

Weaknesses

Limited Integration

May not integrate with all existing healthcare systems and software
Limited Functionality

May not have all the features and capabilities of other healthcare communication platforms
Limited Customization

May not allow for extensive customization of the platform to fit specific healthcare needs

Opportunities

Opportunity to expand and grow as the healthcare industry continues to grow and evolve
Opportunity to capitalize on the increased demand for telehealth services due to the COVID-19 pandemic
Opportunity to form partnerships with healthcare providers to expand the reach and impact of the platform

Threats

Threat of competition from established healthcare communication platforms with larger market share
Threat of changes in healthcare regulations and policies that may impact the platform's compliance and operations
Threat of data breaches and cyber attacks that may compromise patient data and damage the platform's reputation

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Review Distribution

👍

High - rated users

Klara makes it easy to be HIPAA-compliant, and patients love it. It is tremendously valuable feature. You will be happy with Klara and never look back.I like everything about Klara and wouldn't give it up.
👎

Low - rated users

Honestly there's not much I like about the Software. I do appreciate that messaging back and forth with the patient can seamlessly involve other parties as needed.The product is expensive for what you get and doesn't integrate well with an external EHR. A more comprehensive and easily integrated option would work better for our practice.