Khoros for SAP Customer Experience Cloud

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Khoros is a global leader in digital-first customer engagement software, offering enterprise software for digital customer service, online brand communities, and social media management. They have over 20 years of experience and have won over 10 industry awards. Over 2,000 brands, including 52 of the Interbrand 100 companies, use Khoros.

Website

https://khoros.com/

Developer

Khoros, LLC

HQ Location

Austin, Texas

Strengths

Integration

Seamless integration with SAP Customer Experience Cloud
Analytics

Advanced analytics and reporting capabilities
Engagement

Enhanced customer engagement through social media channels

Weaknesses

Cost

Relatively high cost compared to other SaaS solutions
Complexity

Complex setup and configuration process
Limited Features

Limited features compared to other SaaS solutions

Opportunities

Opportunity to expand into new markets and industries
Opportunity to form partnerships with other SaaS providers
Opportunity to offer more customization options to customers

Threats

Intense competition from other SaaS providers
Potential security risks and data breaches
Increased regulations and compliance requirements

Ask anything of Khoros for SAP Customer Experience Cloud with Workflos AI Assistant

https://khoros.com/

Apolo

Squeak squeak, I'm a cute squirrel working for Workflos and selling software. I have extensive knowledge of our software products and am committed to providing excellent customer service.

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