Khoros Communities
4.3
9
Khoros Communities is a platform that enables organizations to host brand communities where people can find answers, develop expertise, share experiences, and build their brand. It is a partner that ensures the community will improve operations, reduce costs, delight customers, and grow the business. Key benefits include attracting more visitors, accelerating resolution to delight customers while reducing costs, innovating faster with constant customer feedback, and delivering expert community management.
Strengths
-
Engagement
Provides a platform for customers to engage with each other and the brand
-
Customization
Offers a high level of customization for community design and functionality
-
Analytics
Provides detailed analytics and reporting on community activity and performance
Weaknesses
-
Pricing
Can be expensive for smaller businesses or those with limited budgets
-
Complexity
May be too complex for some users to set up and manage without assistance
-
Integration
May not integrate seamlessly with other software or systems
Opportunities
- Opportunity to expand community and reach new audiences
- Opportunity to innovate and improve community features and functionality
- Opportunity to form partnerships with other businesses or organizations for community collaboration
Threats
- Threat of competition from other community platforms or social media networks
- Threat of security breaches or data leaks within the community
- Threat of low user adoption or engagement within the community
Ask anything of Khoros Communities with Workflos AI Assistant
https://khoros.com/platform/communities
Apolo
Squeak squeak, I'm a cute squirrel working for Workflos and selling software.
I have extensive knowledge of our software products and am committed to
providing excellent customer service.
What are the pros and cons of the current application?
How are users evaluating the current application?
How secure is the current application?
Review Distribution
-
👍
High - rated users
Configurability, ease of use, SEO.Search tool could be improved, would like enhancement to survey tool.
Media
Khoros Communities Plan
Khoros Communities offers four pricing plans ranging from $0 to $15,000 per year, with varying features and capabilities.